At 31 ph, we believe that gaming should always be fun, safe, and within your means. Our Responsible Gaming commitment is built into every part of the platform — from the tools we give you to manage your play, to the support resources available when you need them. This page explains how we help Filipino players enjoy the platform responsibly, what warning signs to watch out for, and where to get help if gaming stops being enjoyable. We are proud to serve the Philippines community with a platform that puts player wellbeing first, alongside great entertainment.
Gaming is for adults aged 21 and above. If you or someone you know needs support, please reach out to a trusted counsellor or helpline in the Philippines.
We have built practical, easy-to-use tools directly into the 31 ph platform so that every Filipino player can manage their gaming activity with confidence. These tools are available to all registered players at any time and are designed to support healthy habits before problems arise.
You can set a daily, weekly, or monthly deposit limit on your 31 ph account to make sure you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you a reliable safety net that keeps your gaming budget firmly under your control at all times.
It is easy to lose track of time when you are enjoying your favourite games. Our session time reminder feature sends you a notification after a set period so you can pause, take a breath, and decide whether to continue. Setting a session limit is a simple but powerful habit that helps keep gaming a leisure activity rather than an all-consuming one. You can adjust your preferred reminder interval at any time through your account settings.
If you feel you need a break from gaming, 31 ph offers both short cool-off periods and longer self-exclusion options. A cool-off period temporarily suspends your ability to deposit or play for a chosen number of days, while self-exclusion closes your account for an extended period. During any exclusion period, you will not receive promotional communications from us. We take these requests seriously and process them promptly to protect your wellbeing.
Your full gaming and transaction history is always available in your account dashboard. Reviewing your activity regularly is one of the most effective ways to stay aware of your habits and spot any patterns that concern you. We encourage all players to check their history at least once a month as part of a healthy approach to gaming. Transparency about your own play is the first step toward staying in control.
Problem gambling can affect anyone, regardless of age, income, or experience. Recognising the early warning signs is the most important step toward getting help. If any of the following sound familiar to you or someone you care about, it may be time to reach out for support.
If you recognise two or more of these signs in yourself, we strongly encourage you to use the self-exclusion tool in your account or contact our support team directly. You can also reach out to a professional counselling service in the Philippines for confidential, non-judgmental support. Remember — asking for help is a sign of strength, not weakness, and 31 ph is here to support you every step of the way.
You are never alone. There are dedicated organisations and helplines in the Philippines that provide free, confidential support for anyone affected by problem gambling. We encourage every player to be aware of these resources and to reach out without hesitation if needed.
The National Centre for Mental Health (NCMH) in the Philippines provides crisis intervention and mental health support services to Filipinos in need. Their 24-hour crisis hotline is available to anyone experiencing emotional distress, including issues related to problem gambling. Reaching out to a trained professional can make a significant difference in your recovery journey. All calls are handled with complete confidentiality and compassion.
Gamblers Anonymous Philippines is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. Meetings are held regularly across the Philippines and are open to anyone who has a desire to stop gambling. The programme is free, voluntary, and entirely confidential. Connecting with others who understand your experience can be one of the most powerful steps toward lasting recovery.
Our support team is available around the clock to assist you with any responsible gaming concerns, including setting limits, requesting a cool-off period, or initiating self-exclusion. We treat all responsible gaming requests with the highest level of care and confidentiality. You can reach us via the contact details in the footer of this page, and we will respond promptly to help you take the right steps. Your wellbeing matters more to us than any gaming session, and we are committed to making sure every Filipino player on 31 ph has a safe and enjoyable experience.
Gaming is best when it stays fun. Register today and take advantage of our built-in responsible gaming tools, or visit our FAQ page if you have questions about how our platform keeps Filipino players safe.